Changes to The Hursley Road Dental Practice
Farewell and welcome
As many of you will already be aware, Rupert Brown and his nurse Alison are retiring at the end of June. As a team they have been providing excellent care for a great many patients here for the best part of 20 years.
They will both be greatly missed and we all wish them both a very happy, healthy and long retirement.
We are very excited to welcome our new dentist Richard Lewis to the practice who is joining us from early July. Richard has many years experience in general practice in Thatcham and Wantage and we are confident he will continue to provide the high standards of care and compassion that you have come to expect from us. He also brings additional skills by being able to provide INVISILIGN orthodontics to help improve those winning smiles!
We hope you will join us in giving him a very warm welcome.
We have become aware in recent months that there are enormous pressures on our hygienist appointments and many of you may have come across some difficulties in booking one.
From early August we will be increasing the number of available appointments with both Claire and Wendy by creating a new surgery from the upstairs waiting room.
Jane Gale and Nick Wells will be moving to new surgeries upstairs and Justine Mitchell will be switching to a downstairs surgery. We shall increase the number of available seats in the downstairs waiting room to compensate for the loss of the upstairs waiting room, these changes will also free up a downstairs surgery more often so the dentists can see those of you that cannot make the stairs in a downstairs room. Please mention to our reception team if you need to be seen downstairs when booking appointments over the phone.
Whilst these changes will inevitably create a degree of inconvenience to some of you (particularly during the transition period) we sincerely hope the benefits will outweigh the difficulties.
We are also aware of the continued pressures on car parking. By the end of the summer bays will be marked out to allow for more accurate parking and some bays will be marked out with red lines for staff use only, which can be blocked in to free up more space, despite this there will still be times when the car park is full.
We are very fortunate that there is copious on street parking nearby and would suggest use of these areas if the car park is full.
We hope there will be minimal disruption during this transition period and ask you to please bear with us whilst we try to make these changes as smooth and seamless as possible.