Complaints Procedure

We sincerely hope that you have no need to complain about your level of care or the environment in which you are treated.

If however you have an issue which cannot be resolved with your own dentist then please write to the Complaints Officer detailing your concerns. These will then be investigated and a reply sent to you within 7 days.

We will always welcome comments from patients by whatever means to help improve our service to patients. We have a ‘Comments’ box on the wall in Reception.

All dental care professionals are regulated by the General Dental Council.
www.gdc-uk.org